Privacy Policy

Who we are

Biased is an online sewing pattern marketplace operated by Biased LLC, registered in Idaho, United States of America. You can contact us at info@shopbiased.com.

What information we collect

When you use Biased, we may collect:

• Your name and email address when you create an account or join the waitlist
• Billing and payment information, processed securely through Stripe, we do not store your card details
• Your purchase history and downloaded patterns
• Technical data such as your IP address, browser type, and device information
• Cookies and similar tracking technologies (see our Cookie Policy)

How we use your information

We use your information to:

• Create and manage your account
• Process purchases and send order confirmations
• Send you updates about Biased if you've opted in, you can unsubscribe at any time
• Improve the platform and understand how people use it
• Comply with our legal obligations

We do not sell your personal data to third parties.

Legal basis for processing (UK & EU users)

Under GDPR and UK data protection law, we process your data on the following grounds:

• Contract: To fulfill your purchases and manage your account
• Legitimate interests: To improve our platform and prevent fraud
• Consent: For marketing communications, you can withdraw consent at any time
• Legal obligation: Where required by law

Your rights

If you are in the UK or EU, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Data portability, receive your data in a commonly used format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at info@shopbiased.com. We will respond within 30 days.

Data retention

We retain your data for as long as your account is active, or as required by law. If you close your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial reasons.

Third parties

We use the following third-party services which may process your data:

• Stripe: payment processing
• GoHighLevel: email communications
• GoDaddy: website hosting

Each of these services has their own privacy policy and is responsible for their own compliance.

International transfers

If you are in the UK or EU, your data may be transferred to and processed in countries outside your region, including the United States. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable law.

Cookies

We use cookies to operate and improve Biased. See our full Cookie Policy for details.

Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or by a notice on the site. The date at the top of this page reflects when it was last updated.

Contact

Questions about this policy? Contact us at info@shopbiased.com.

Biased LLC | 3527 S Federal Way Ste 103 #1158, Boise, ID 83705 | United States